Refund policy

Because Sceneify products are digital downloads delivered immediately after purchase, all sales are final and returns are not accepted.

Refunds are generally not available once a digital product has been delivered or accessed. However, please contact us if:

• You were charged more than once for the same order.
• You received the wrong digital product.
• The provided download is missing, corrupted, or cannot be accessed.

We will first attempt to resolve technical issues by restoring access or providing a replacement download. Approved refunds, when applicable, will be returned to the original payment method.

Please review the product description and compatibility information carefully before purchasing. This policy does not limit any rights provided by applicable law.

For assistance, contact us through our Contact page or at support@sceneify.store

Shopify requires stores to publish a refund policy, and marking products as final sale prevents customers from submitting return requests through Shopify, while you can still manually resolve duplicate charges or legitimate file problems.